The Rinnai Corporation is approaching 100 years of manufacturing and research & development. Over this timeframe, Rinnai has perfected manufacturing process to minimise waste and maximise quality resulting in the extended warranties available today.

All appliances are manufactured under strict guidelines of ISO 9001 quality management and ISO 1400i environmental management systems.

Contact us for service plans that could potentially extend the life of your warranty beyond the descriptions below. Simply link the Request a call back link above. 

 

As the purchaser of a high quality Rinnai wall heater, you are provided with the following conditional warranty:

Models: 309FTR and 559T
  Heat exchanger All other parts
Parts 15 years 3 years
Labour 1 Year 1 Year

As the purchaser of a high quality Rinnai water heater, you are provided with the following conditional warranty:

Models: Tankless 11i, 16i, 17i & 17e
  Heat exchanger All other parts
Parts 3 Years 3 Years
Labour 1 Year 1 Year

As the purchaser of a high quality Rinnai water heater, you are provided with the following conditional warranty:

Models: Infinity HD55i, HD55e, HDC 1200I, HDC1200E, HDC1500I, HDC1500E, HDC 1600I AND HDC 1600E
  Heat exchanger All other parts
Parts 5 Years 5 Years
Labour 1 Year 1 Year

  • No Rinnai warranty will cover faults arising from improper installation or gas supply, environmental factors, plumbing fittings, or other outside influences for which Rinnai is not responsible. Service calls for these issues will be chargeable.
  • Any domestic appliance that is installed on a commercial system or site will have its parts warranty reduced to 1 year. 
  • Appliances must be serviced by a qualifies engineer annually.
  • Proof of commissioning must be provided with every warranty claim.

"Invest in Rinnai, Invest in Reliability"